Hey everyone. I got some time to do the latest update to the board software, but it meant that all the old modifications and styles wouldn't work anymore. So, here you have the newest iteration of LabourTalk. Please let me know by Private Message if you run into any issues with the new styling. Some new features on the board are:

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Accenture

Help dispel some rumours about unions or companies in the this sector.
qualityresults
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Postby qualityresults » Mon Nov 07, 2005 12:47 am

I am sorry did you miss that calls are going to the Philippines and India?

They aren't going to anywhere that TELUS can not make more money off of.

Why would they send to accenture when they have a perfectly complete call centre at their beck and call.

Oh I am sorry the calls have been going to the Philippines and India since week 2, actually minus week 1.

I know KR said on rutherford that this would not happen and not 2 weeks later Telus releases that calls are going there.

" We’ve had TELUS International now for 10 years. We have guaranteed that no one, no one will lose their employment as a result of contracting out."

http://www.businessedge.ca/article.cfm/newsID/10720.cfm

"Telus Corp. is going to start using call centres in the Philippines and India on a temporary basis to help maintain its customer service due to a two-month old labour dispute with its union.

In a letter to Telecommunications Workers Union (TWU) president Bruce Bell, Telus executive vice-president Judy Shuttleworth wrote that Telus Communications would be directing some customer care and operator services calls to Telus International's call centre in the Philippines.

"In addition, for the duration of the labour disruption, Telus Mobility will be directing some client-care calls to a call centre operated by a supplier in India,'' Shuttleworth wrote."

The current contract language in the new T/A does not protect your jobs from being sent to the philippines and our customer's information along with it.

Think about that.



green1
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Postby green1 » Mon Nov 07, 2005 1:41 am

the union forced the company to TEMPORARILY send some calls to a different call centre as the union REFUSED to work. the company has said NO jobs will be lost, and that the calls will NOT be going to these other call centres during regular business.

if you can PROVE that the company would have sent those calls there even if the union had not WALKED OUT. or that the company has plans to send those calls there after the union returns, show it now. if not, quit spreading these union LIES.



qualityresults
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Postby qualityresults » Mon Nov 07, 2005 3:04 am

Maybe you should reread article 29 again.

It says "no regular employee shall lose their job as a direct result of contracting out"

Doesn't say anything about indirect or about moving the call centre to Winnipeg or the Philippines or India because that isn't contracting out, those are all companies owned by TELUS.

The company said they wouldn't do it and they did!

The Company said they wouldn't come back to the TABLE who was at the table yesterday?

I know the company didn't lie!

I guess you were wrong again.

Not having a good night?



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Ash
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Postby Ash » Mon Nov 07, 2005 10:21 am

Maybe you should reread article 29 again.

It says "no regular employee shall lose their job as a direct result of contracting out"

Doesn't say anything about indirect or about moving the call centre to Winnipeg or the Philippines or India because that isn't contracting out, those are all companies owned by TELUS.

The company said they wouldn't do it and they did!

The Company said they wouldn't come back to the TABLE who was at the table yesterday?

I know the company didn't lie!

I guess you were wrong again.

Not having a good night?

Supposition and fearmongering...the union credo.

If you have concrete proof that jobs will be permanently outsourced, then please provide it. If all you have are your conspiracy theories, then cork it.


Ash

"Shop smart. Shop S-Mart."

green1
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Postby green1 » Mon Nov 07, 2005 10:24 am

quality: actually I had a wonderful night.

companies owned by TELUS would still be contracting out, a company owned by telus is still seperate from BEING TELUS.

the company said they wouldn't send calls overseas, and you have yet to prove that they would. (What they do during the labour dispte is simply the union fullfilling their own prophecies)

the company said they had no interest in returning to the bargaining table unless the union was willing to order a new vote. the union has agreed to do so, so the company negotiated.

so far I have yet to see any lies from the company... but I see dozens a week from the union...




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